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| HEQC Directorates > Institutional Audits |
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Audits manual and criteria
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Institutional Audits Manual
The Institutional Audits Manual is the fundamental guide to the conduct of the HEQC institutional quality audits. It has two main purposes:
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To guide the higher education institutions in their preparations for the audit.
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To guide and inform auditors about the principles, approach and conduct of HEQC institutional audits.
The HEQC developed this manual to deal with the key aspects of the audit process during the first audit cycle.
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Part One sets out the context and the HEQC institutional audit model.
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Part Two specifies the audit criteria for the audit areas relating to teaching and learning, research and community engagement.
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Part Three clarifies for higher education institutions their roles and responsibilities during the audit process. It discusses the development of the audit portfolio as well as providing guidance on the planning and conduct of the self-evaluation process. In addition, it deals with the responsibilities of the HEQC and institutions for the logistical aspects of institutional audits.
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Part Four is dedicated to the auditors. It discusses the criteria, selection and training of auditors as well as their roles and responsibilities during the audit process. It then outlines techniques and strategies that auditors should use to enable them to make an assessment about an institution's quality arrangements for its key academic activities.
HEQC Audit Criteria for the First Cycle of Audits (2004 - 2009)
The HEQC's Institutional Audit Criteria cover two broad areas which form the focus of evaluation in the audit: the mission of the institution, and the links between planning, resource allocation and quality management; and the three core functions of teaching and learning, research and community engagement.
The Criteria are intended to guide the institutional self-evaluation in preparation for an HEQC audit, together with additional requirements and quality benchmarks that an institution has set for itself.
The Criteria guide the peer and expert review teams during audit visits, and form a critical component of auditor training.
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